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Shipping & Returns

Shipping Information

Orders placed through our website or direct retail orders are subject to shipping charges based on the order amount (not including sales tax) as follows:

  • $0.00 – $25.00 = $7.00
  • $25.01 – $50.00 = $8.00
  • $50.01 – $100.00 = $9.00
  • Over $100.00 = Free Shipping

Shipping charges apply to orders shipped within the 48 contiguous United States.

Orders are shipped via UPS. A street address must be provided. UPS cannot deliver to a PO Box.

If you prefer delivery by mail (USPS), please contact our customer service center.

At this time, we cannot process orders through our website that are shipping to Military addresses (APO/FPO/DPO), Alaska, Hawaii, the U.S. Territories, or International destinations. Order through the online retail stores (.coms), or contact our customer service center for order and shipping information to these destinations.

Return Policy

Your complete satisfaction with our products is guaranteed.

Items may be returned within 60 days of the invoice date. All returns must accompany a return authorization number obtained by calling customer service at 1-800-325-8232. Product must be returned by the original purchaser in the original packaging at the customer’s expense. Shipping charges are not refundable. Refunds will be issued to the same credit card that was used to purchase the item(s) returned.

If a return is necessary due to our error, we will provide free shipping for return of the package and replacement will be shipped with no additional cost to the customer.

If a package cannot be delivered for any reason other than carrier loss or damage to the address you provided, or should you refuse the package, you remain responsible for all shipping charges. Please be accurate with your shipping address to avoid unnecessary fees. Add company name, suite or apartment numbers, etc.

If the contents of your package arrive damaged, please save the box, all contents, and call us immediately at 1-800-325-8232.

Items returned later than 60 days from purchase, not in the original packaging, or without an authorization number will not be refunded.

Active Lifestyle Alcohol Free Botanical Extract Free Cocamidopropyl Betataine Free Dermatologist Tested Dye Free Formaldehyde Free Fragrance Free Gluten Free Kid Friendly Lanolin Free Non-Comedogenic non-greasy Oil Free Paraben Free Phosphate Free Preservative Free Protein Free Soap Free Sulfate Free Won't Clog Pores