Privacy Policy

Last Updated: March 3^rd, 2026

Pharmaceutical Specialties, Inc. (hereinafter, PSI) is committed to maintaining the privacy and security of our website visitors.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or otherwise interact with www.vanicream.com (the “Site”).

This privacy policy does not cover information that you submit on third party websites, apps, social platforms (“Platforms”) even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter or Pinterest, that information is governed by the privacy policies on those Platforms.

I. Personal Information We Collect from You

You may wish to submit an information request to PSI, participate in one of our promotions, subscribe to our email lists or apply for jobs via the Site. In response, we may ask for information such as your name, email, address, payment information (including credit card numbers) and phone number, employment status, licenses and certifications, and other information you can provide in your resume

II. Information We Automatically Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using cookies, pixels, web server logs, and other technologies as documented under the section Third-Party Cookies.

III. Sources and Categories of Personal Information:

PSI Collects the Following Categories of Personal Information:

A. Identifiers: PSI collects identifiers including your full name, email address, address, phone number, IP address, device identifiers, and cookie identifiers. PSI collects this information directly from you when you submit an information request, participate in a promotion, subscribe to our email lists, as well as automatically when you visit the Site. PSI uses this information to process and fulfill your inquiries, communicate with you regarding your inquiries, send promotional communications where you have opted in, and maintain the security and operation of the Site.

B. Personal Information Under California Civil Code § 1798.80: PSI collects personal information as defined under California Civil Code § 1798.80, including your full name, address, and phone number. This information is collected directly from you when you apply to jobs or otherwise interact with the Site. PSI uses this information to verify your identity, and comply with legal and financial obligations.

C. Commercial Information: PSI collects commercial information including products viewed or considered. This information is collected directly from you through your interactions on the Site, as well as automatically through cookies and tracking technologies. PSI uses this information to improve our products and services, personalize your experience on the Site, and send relevant marketing communications.

D. Internet or Other Electronic Network Activity Information: PSI automatically collects internet and electronic network activity information when you visit the Site. This includes your web browser type and version, operating system, IP address, time zone settings, cookie data, pages viewed on the Site, products viewed or searched, referring websites or search terms, clickstream data, time spent on pages, links clicked, and how you interact with the Site. This information is collected automatically using cookies, pixels, web server logs, and other tracking technologies as further described in our Tracking Technologies section. PSI uses this information to analyze how visitors use the Site, improve the Site’s functionality and content, deliver targeted advertising, measure the effectiveness of our marketing campaigns, and maintain the security and operation of the Site.

E. Geolocation Data: PSI collects general location information derived from your IP address, including country and region level location data, as well as your time zone information. This information is collected automatically when you visit the Site. PSI uses this information to provide location-appropriate content and pricing, comply with regional legal requirements, and analyze traffic patterns and user behavior on the Site.

F. Professional and Employment Information. PSI may collect professional and employment information, including your current employment status, job title, employer name, professional licenses and certifications, license numbers, issuing authorities, certification expiration dates, educational credentials, professional memberships, and work history. This information is collected directly from you when you submit a job application, register for professional services, or complete forms on the Site, as well as from third-party verification services, publicly available professional directories, and licensing databases. PSI uses this information to verify your professional qualifications and credentials, comply with legal and regulatory requirements, process employment applications, maintain accurate records, ensure compliance with industry standards, provide professional services that require verified credentials, and fulfill contractual obligations. PSI may share this information with service providers who assist with credential verification and background checks, regulatory bodies and licensing authorities as required by law, employers or clients who require verification of your qualifications, insurance providers for professional liability purposes, and industry associations or certification bodies for membership verification.

PSI does not draw inferences from the categories of Personal Information described above to create a profile about you reflecting your preferences, characteristics, behavior, and attitudes.

PSI does not knowingly collect sensitive Personal Information, or information about minors.

Sources of Personal Information

PSI collects Personal Information from several sources.

First, PSI collects information directly from you when you apply for a job, submit a resume, submit an inquiry, subscribe to our email list, participate in a promotion, or otherwise interact with the Site.

Second, PSI collects information automatically from your device when you visit the Site through cookies, pixels, web server logs, and other tracking technologies.

Third, PSI may receive information from third-party service providers such as analytics providers, advertising partners, and payment processors.

Finally, PSI may collect information from social media platforms when you interact with PSI’s content on social media or connect your social media account to the Site.

IV. Use of Information Collected

PSI uses the personal information we collect from you for various business and commercial purposes, as described below.

A. Information you provide to us. We use the information you provide about yourself to:

• Contact you regarding your inquiries or requests
• Process your job applications or inquiries
• Verify your identity
• Provide customer service and support
• Improve our Site, services and products
• Comply with legal and financial obligations

B. Device Information. We use Device Information collected through cookies, pixels, web server logs, and other tracking technologies to:

• Remember your information so you do not have to re-enter it during future visits
• Track and understand how you use and interact with our Site
• Analyze pages visited, time spent on pages, and user interactions
• Understand traffic sources, referrals, and geographic patterns
• Tailor the Site and our advertising around your preferences
• Deliver targeted and personalized advertisements across various platforms
• Manage and measure the usability, performance, and effectiveness of the Site
• Generate analytics information for our aggregated use
• Understand the effectiveness of our content and marketing campaigns
• Measure the effectiveness of our advertising campaigns on Facebook, Instagram, TikTok, and other platforms
• Create heatmaps of user activity and analyze user behavior patterns
• Improve website functionality, content, and user experience
• Develop, host, deliver, secure, and maintain the Site
• Protect the security and integrity of our Site
• Prevent fraud and maintain the safety of our users

C. Marketing and Communications. We may use your personal information to:

• Send you marketing communications, promotional offers, and newsletters – if you share your email or phone number to subscribe to our marketing updates.
• Provide you with information about products, services, or events that may interest you
• Communicate with you about updates to our Site or services

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in those communications or by contacting us as described in this Privacy Policy.

D. Legal and Compliance. We may use your personal information to:

• Comply with applicable laws, regulations, and legal processes
• Respond to subpoenas, search warrants, or other lawful requests for information
• Enforce our terms and conditions and other agreements
• Protect our rights, property, or safety, and the rights, property, or safety of our users and others
• Detect, prevent, and address fraud, security, or technical issues
• Investigate and prevent violations of our policies

E. Business Operations. We may use your personal information for:

• Corporate transactions such as mergers, acquisitions, sales, or financing
• Internal business purposes, including auditing, data analysis, and research
• Improving our products, services, and operations
• Developing new products and services

V. Retention of Personal Information

PSI retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. In determining the appropriate retention period, PSI considers the length of time PSI has an ongoing relationship with you, whether there is a legal obligation to which PSI is subject, and whether retention is advisable in light of PSI’s legal position, such as applicable statutes of limitations, pending litigation, or regulatory investigations.

VI. Sharing Your Personal Information

We share your personal information described above with other parties as follows:

Service Providers: We may share information with our service providers (e.g. analytics, marketing, website, cloud, and other technical service providers, professional services firms, etc.) as needed for business and commercial purposes such as storing data you choose to share, providing marketing communications you opt to receive, generating analytics information for our aggregated use, developing, hosting, delivering, securing, and/or maintaining the Site, providing certain functionalities or features on the Site, or other uses of information as described above.

We use the following third-party service providers below to process and store your data.

• MailChimp, which we use to manage email marketing subscriber lists and send emails to our subscribers. You can read their privacy policy here: https://mailchimp.com/legal/privacy/
• To improve website performance, PSI may share aggregated data with third parties, such as Google Analytics, collectively and in an anonymous way. We use this aggregated data only as explained in this Privacy Policy. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.

Corporate Transactions: We may share information with other third parties in connection with corporate transactions (e.g., merger, acquisition, sale, or financing)

Affiliates: We may share information with our affiliated entities.

Legal: We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Consent, etc.: We may otherwise share information about you with third parties for any other purpose properly disclosed to you (as may be required pursuant to applicable law), at your consent or direction, or as may be otherwise permitted by law.

Aggregate/Deidentified: We may share aggregated and/or deidentified information with distributors and other licensees, licensors, business partners, and other third parties.

Information shared with third parties may be used as described in their respective privacy policies.

VII. Third-Party Cookies; Tracking Technologies and Targeted Advertising

1. Google Analytics

PSI uses Universal Google Analytics to monitor performance and track information about its visitors including demographic and interest-based data. This information helps us understand our audience and tailor our website and marketing communication for an optimal user experience.

You can learn more about how Google Analytics processes information here: Google Analytics Terms of Use and Google Privacy Policy. PSI and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and anonymous identifiers to determine visitor’s age and demographics. When someone visits a website that has partnered with the Google Display Network, Google stores a number in their browsers (using a "cookie") to remember their visits. This number uniquely identifies a web browser on a specific computer, not a specific person. Browsers may be associated with a demographic category, such as gender or age range, based on the sites that were visited.

Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You may opt out of Google’s use of cookies by visiting Google Ads Settings.

PSI also uses Google Analytics 4 (“GA4”), a web analytics service provided by Google LLC, to collect and analyze information about how users interact with our Site. GA4 uses cookies and similar tracking technologies to collect data about your browsing activity. GA4 may collect information such as: pages visited and time spent on each page, traffic sources and referrals, geographic location (country/region level), user interactions and events (e.g., clicks, form submissions), and Device Information. You can opt out of data sharing with Google by either going to https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

2. Meta (Facebook) Pixel

PSI uses the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. (“Meta”), to measure the effectiveness of our advertising campaigns, understand user actions on our Site, and deliver targeted advertisements on Facebook and Instagram.

The Meta Pixel may collect information such as: pages you visit on our Site, actions you take (e.g., sign-ups), your IP address and browser information, and other Device Information.

For more information on how Meta uses this data, please visit Meta’s Privacy Policy at https://www.facebook.com/privacy/policy. To opt out of Meta's targeted advertising, visit https://www.facebook.com/ads/preferences.

3. TikTok Pixel

PSI uses the TikTok Pixel, a tracking tool provided by TikTok Inc., to measure the effectiveness of our advertising campaigns and deliver targeted advertisements on the TikTok platform.

The TikTok Pixel may collect information such as: pages you visit on our Site, actions you take on our Site, your IP address, browser and operating system information, and other Device Information.

For more information on how TikTok uses this data, please visit TikTok’s Privacy Policy at https://www.tiktok.com/legal/privacy-policy. To opt out of TikTok’s targeted advertising, visit TikTok’s ad settings at https://www.tiktok.com/legal/privacy-policy.

4. Hotjar

PSI uses Hotjar, an analytics and user experience tool provided by Hotjar Ltd., to better understand how users interact with our Site. Hotjar uses cookies and other tracking technologies to collect information about your behavior on our Site.

Hotjar may collect information such as: mouse movements, clicks, and scrolling behavior, heatmaps of user activity, session recordings (anonymized), form interactions, user feedback responses, and Device Information.

For more information, please visit Hotjar’s Privacy Policy at https://www.hotjar.com/legal/policies/privacy. To opt out of Hotjar tracking, visit https://www.hotjar.com/legal/compliance/opt-out.

5. YouTube API

PSI uses the YouTube API Services, provided by Google LLC, to embed and track video content. By interacting with YouTube videos on our Site, you may be subject to YouTube’s and Google’s data collection practices, including: video viewing activity, interaction with embedded video players, IP addresses and other Device Information.

Your use of YouTube content on our Site is subject to YouTube’s Terms of Service at https://www.youtube.com/t/terms and Google’s Privacy Policy at https://policies.google.com/privacy.

6. Twitter (X)

PSI uses tracking technologies associated with Twitter (“X”), a service provided by X Corp. These technologies may be used for advertising measurement, audience insights, and/or content sharing functionality. Twitter/X tracking may collect information such as: browsing activity on our Site, interactions with Twitter/X embedded content, and Device Information.

For more information, please visit Twitter/X’s Privacy Policy at https://twitter.com/en/privacy.

7. Pinterest

PSI uses tracking technologies associated with Pinterest, a service provided by Pinterest, Inc. These technologies may be used for advertising measurement, audience insights, and/or content sharing functionality.

Pinterest tracking may collect information such as: pages visited on our Site, interactions with Pinterest embedded content or buttons, and Device Information.

8. MikMak

PSI uses tracking technologies associated with MikMak, a commerce enablement and analytics platform. MikMak collects information about your interactions with our product pages, including browsing behavior, device and browser information, and other related data. This information is used to facilitate shopping functionality, measure the effectiveness of our marketing, and analyze consumer journeys. MikMak may share aggregated or de-identified analytics data with us and our retail partners. For more information, please visit MikMak’s Privacy Policy here.

9. PowerReviews

PSI uses tracking technologies associated with PowerReviews, a third-party ratings and reviews platform. When you submit a product review or interact with user-generated content, PowerReviews collects information such as your name, email address, and the content of your review. This information is used to display reviews, verify purchases, and improve our products and services. PowerReviews may also use this data in accordance with its own privacy policy. For more information, please visit PowerReviews’ Privacy Policy at https://www.powerreviews.com/ad-and-cookie-policy/.

VIII. Remarketing & Interest-Based Advertising

We also use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of receiving targeted advertising through the Network Advertising Initiative (NAI) Opt–Out Page. Options are Device-specific, so if you use multiple Devices, you should opt out on each one. Even if you opt-out of targeted advertising, you may still see our advertisements while you are browsing, but they may not be targeted to you based on your interests.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Some social networks allow you to exercise ad choices, limit data collection and clear your history on that platform as well. For your convenience we have provided the links to some of the social networks:

• Facebook & Instagram: https://www.facebook.com/ads/settings
• Twitter: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads
• Pinterest: https://help.pinterest.com/en/article/edit-personalization-settings

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

If you do not want us to share your personal information with third parties for promotional purposes, you can opt-out by visiting the following Internet Web page link:

Do Not Sell or Share My Personal Information

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize. However, you may change your mind and opt back in at any time by following the same link.

IX. Permission for Use

At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by PSI, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

X. Protecting your Information

We would like our Site visitors to feel confident about using the Site to stay informed about our products. PSI maintains reasonable safeguards to protect personal information against loss, unauthorized use, disclosure or destruction and when transferring or processing information. PSI has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us.

XI. Withdrawing Consent to Use

If, after permitting use of your personal information, you later decide that you no longer want PSI to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply contact our company or click on the "Unsubscribe" button at the bottom of our email communication to you. All email communications provide an opt-out button to allow you to choose not to participate in future online marketing.

XII. Your California Privacy Rights

California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act and its implementing regulations (collectively, “CCPA/CPRA”), provides you with specific rights regarding your personal information. These rights apply to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to, directly or indirectly, a particular consumer or household, subject to certain exclusions such as publicly available, aggregated, or deidentified information.

Here's the version with "personal information" in lowercase (except when it starts a sentence):

Your California Privacy Rights Include:

(A) Right to Know

You have the right to know what personal information PSI has collected about you, including:

• The categories of personal information collected
• The categories of sources from which personal information is collected
• The business or commercial purpose for collecting, selling, or sharing personal information
• The categories of third parties to whom PSI discloses personal information
• The specific pieces of personal information PSI has collected about you

(B) Right to Delete. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny a deletion request where retaining the information is necessary for us or our service providers. For example, data may need to be kept to:

• Complete a sales transaction for which we collected the personal information (such as the sale of our products to you)
• Track consumer complaints or product issues
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity
• Comply with a legal obligation

(C) Right to Correct. You have the right to request that PSI correct inaccurate personal information that PSI maintains about you.

(D) Right to Opt-Out of Sale or Sharing. If PSI sells or shares personal information, you have the right to opt-out of the sale or sharing of your personal information. To exercise this right, please visit our “Do Not Sell or Share My Personal Information” page.

(E) Right to Limit Use of Sensitive Personal Information. If PSI uses or discloses sensitive personal information for reasons other than those permitted under the CCPA/CPRA, you have the right to limit such use or disclosure. PSI does not use or disclose sensitive personal information for purposes beyond those permitted by law.

(F) Right to Non-Discrimination. You have the right not to receive discriminatory treatment by PSI for exercising any of your privacy rights under the CCPA/CPRA. PSI will not deny you goods or services, charge you different prices, or provide a different level of quality of goods or services as a result of you exercising your privacy rights.

(G) Right to Appeal. If PSI denies your privacy rights request, you have the right to appeal PSI’s decision. To submit an appeal, please contact us as described in the "How to Exercise Your Rights" section below.

If you are a California resident, you or your authorized agent may exercise these rights by contacting PSI through any of the following methods:

Online: Submitting a request through our Site at our “Contact” page

Email: privacy@vanicream.com

Phone: 800-325-8232

Mail:

Pharmaceutical Specialties Inc.
1620 Industrial Drive Northwest
Rochester, MN 55901
Attn: Privacy

In your request, please specify which right(s) you are seeking to exercise and the scope of the request. In accordance with the CCPA/CPRA, PSI may require additional information to verify your identity, or to verify that your authorized agent has the authority to make the request on your behalf, before responding to your request. If PSI is unable to verify your identity, PSI may deny your request. PSI will confirm receipt and respond to all verified requests within the timeframes required by the CCPA/CPRA.

Authorized Agent Requests

If you wish to submit a request through an authorized agent, PSI will require:

• Sufficient evidence that the individual is the person about whom PSI collected personal information
• Verification that you are authorized to submit the request on their behalf
• A signed permission from you authorizing the agent to act on your behalf
• Direct confirmation from you that you provided the authorized agent permission to submit the request

CCPA/CPRA Disclosures

For California residents, below are PSI’s disclosures regarding how PSI (including its Service Providers acting on PSI’s behalf) may have collected, used, and disclosed your Personal Information in the previous 12 months, in accordance with the CCPA/CPRA. This will depend on how you have interacted with our Site and other factors.

Categories of Personal Information Collected:

Please see Section III (“Sources and Categories of Personal Information”) of this Privacy Policy for the categories of personal information that PSI may have collected in the past 12 months through the Site.

Purposes:

In the past 12 months, the categories of personal information collected through the Site may have been used for the business and commercial purposes described in Sections IV (Use of Information Collected), VI (Sharing Your Personal Information); VII (Third-Party Cookies; Tracking Technologies and Targeted Advertising); including:

• Analytics and understanding our audience
• Responding to direct requests from you
• Optional features and participation in certain activities
• Security and enforcement
• Service operations

Sharing:

In the past 12 months, the categories of personal information collected through the Site may have been disclosed for the business and commercial purposes described in Section VI (Sharing Your Personal Information).

Shine the Light Law

California’s “Shine the Light” law (California Civil Code Section 1798.83) permits California residents to request certain details about how certain types of their information are shared with third parties for such third parties' own direct marketing purposes. PSI does not share personal information in such manner. Should PSI ever do so in the future, PSI will provide California residents with such information upon request or permit them to opt in to, or opt out of, this type of sharing.

Response Timing and Format

PSI will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within this timeframe, please contact PSI at privacy@vanicream.com.

PSI endeavors to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If PSI requires more time (up to an additional 45 days), PSI will inform you of the reason and extension period in writing.

Any disclosures PSI provides will only cover the 12-month period preceding PSI’s receipt of your request. The response will also explain the reasons PSI cannot comply with a request, if applicable. For data portability requests, PSI will provide Personal Information in a readily usable format that allows you to transmit the information from one entity to another without hindrance.

The above reflects PSI’s good faith understanding of the law and its data practices as of the date posted above. As the CCPA/CPRA continues to evolve, PSI may update this Privacy Policy, modify its methods for responding to requests, and/or supplement its responses as PSI continues to develop its compliance program to reflect the evolution of the law and PSI's understanding of how it relates to its data practices on the Site.

XIII. Children’s Privacy

The Site is not intended for use by children under the age of 18, and PSI does not knowingly collect, use, or disclose personal information from children under 18 years of age.

If you are under the age of 18, please do not use the Site or provide any personal information to PSI. If you are a parent or guardian and you believe that your child under the age of 18 has provided personal information to PSI through the Site, please contact us immediately at privacy@vanicream.com. Upon verification, PSI will promptly delete such information from its records.

XIV. Other Sites

The sites to which we link, including but not limited to the sites of third-party distributors, may have different privacy policies and practices from those disclosed here. These other websites may send their own cookies to visitors, collect data or solicit personal information. We assume no responsibility for the policies or practices of linked sites and encourage you to become acquainted with them.

XV. Changes and Policy Updates

Please note, we may change information on the Site and/or this Privacy Policy at any time and any changes will be effective immediately upon the publication of revisions. We will provide notice to you if these changes are material and, if required by applicable law, we will obtain your consent. Notice may be provided by posting notice of such changes on the Site, by email to you at the last email address you provided us (if any), or by other means consistent with applicable law.

XVI. Contact Us

If you have any questions about our Privacy Policy, please contact us at:

Pharmaceutical Specialties Inc.
1620 Industrial Drive Northwest
Rochester, MN 55901
RE: Vanicream.com Privacy and Cookie Notice

Telephone: 800-325-8232

Or send us an email with your question here.