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Available Position

Director of Quality Assurance


The director is responsible for all activities of the Quality Assurance (QA) department. Provide leadership, development, execution and support to all departments within PSI.  The director is responsible for maintaining and updating all relevant Standard Operating Procedures (SOP) that pertain to functions in the Quality Assurance department according to the current Good Manufacturing Practice (cGMP) and Food and Drug Administration (FDA).


  • Oversees the overall tasks of the Quality Assurance Department
  • Oversees return goods handling, testing and disposition process
  • Assist the Research & Development department with new and/or revised Master Formulas
  • Provide support with the process of approving new and/or existing proofs for brochures, product labels, policy and procedures, etc.
  • Assist regulatory affairs with internal audits for finished products
  • Assist with product costing and inventory management.
  • Provide support with the maintenance of the PSI System (e.g. new product setup for pricing, price codes, assigns Id codes, test parameters, etc.)
  • Assist with finished product and chemical safety data sheet management
  • Assist with product recalls 
  • Participates in FDA inspection
  • Track and trends customer complaints and adverse reaction reports
  • Provide annual department reports


  • Good communication skills both written and verbal
  • High degree of accuracy & thoroughness
  • Aptitude for science-related work
  • Be self-motivated
  • Outstanding leadership skills
  • Demonstrate good judgment, problem solving, decision making skills and critical thinking skills
  • Computer & keyboarding skills with proficiency in Microsoft Excel and Word a must


This position manages employees of the Quality Assurance Department.


While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving parts and vibrations. The noise level in the work environment is usually moderate.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to handle or feel, and reach with hands or arms. The employee is occasionally required to sit, stoop, kneel, crouch or stand for periods of time.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Monday – Friday, 7:00am to 4:00pm.

Capability to work extended hours if necessary.


This position may require occasional travel for education or audit purposes.


  • Bachelors in Science, or Masters Degree with focus in similar field preferred.
  • Relevant/current experience in the pharmaceutical industry.
  • Minimum of five years of quality assurance with demonstrated management experience.


  • Language skills- must be able to read, record and speak the English language, interpret documents such as directions, instructions, safety rules, and procedure manuals in the English language. Must be able to record written information accurately.
  • Ability to solve problems independently and work across departments.
  • Reasoning ability- must have the ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form. Must be able to deal with simple problems in an organized and efficient manner.


PSI does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change at any time with or without notice.

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